Shipping policy

At goodbestshop.com, we offer Free Standard Shipping on all orders. Below you will find the total estimated timeframes from order placement to final delivery at your doorstep.
Total Estimated Delivery Times
The timeframes listed below include both order processing (1-2 business days) and carrier transit time:
• Hong Kong: 3 – 5 business days
• United Kingdom: 6 – 9 business days
• Greece, Spain: 6 – 12 business days
• United States: 7 – 12 business days
• Canada: 7 – 14 business days
• Singapore: 6 – 10 business days
• Sweden: 8 – 15 business days
• Estonia: 9 – 14 business days
• Lithuania: 10 – 17 business days
• Croatia: 11 – 16 business days
• Bulgaria: 13 – 19 business days
• Rest of European Union: 7 – 20 business days
Please note that delivery times are estimates only and are not strictly guaranteed. Unforeseen delays may occasionally occur due to customs clearance, holiday peak seasons, severe weather, or carrier disruptions.
Order Tracking
Once your order is shipped, you will receive an automated shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking details to update in the carrier system.
Shipment Delivery & Issues
• Delivered Status: If your tracking information shows that your package was delivered, but you have not received it, please check around your residence and contact your local postal service first. goodbestshop.com is not responsible for packages that are stolen or lost after being marked as "Delivered" by the shipping carrier.
• Address Accuracy: Please verify your shipping address before completing your order. We are not liable for lost, delayed, or undelivered packages resulting from incomplete or incorrect address information provided at checkout.
• Refused or Unclaimed Packages: If a delivery attempt fails because of an incorrect address provided by the customer, or if a package is refused or left unclaimed at local post offices/customs, the customer is responsible for all associated reshipping costs or return shipping fees incurred.
Customs, Duties, and Import Taxes
goodbestshop.com is not responsible for any customs clearance delays or import duties, VAT, taxes, or clearance fees imposed by your destination country's customs authority. Any such additional charges applied during or after shipping are the responsibility of the recipient.
Contact Us
If you have any questions or need assistance regarding your order status, please contact us at support@goodbestshop.com